Doogee dg100 с Focalprice

Телефон заказан  в середине октября 2013. Через 40 дней я обратился с жалобой на 

недоставленный товар.  Трек номер нигде не виден.

RMA No.: RMA1311270075
Order ID: FPTZUWIZDT2J Request Type:Others

SKU: MH0753B/1;Complaint Reason: Order Not Received

You started this RMA Request at 11/27/2013 10:30:30

Hello! My order did not reach me. I made ​​a request to mail Russia. But I was told that my package was not coming to Russia. Hello! My order did not reach me. I made ​​a request to mail Russia. But I was told that my package was not coming to Russia. that's what I was told at the Russian Post ""Dear Dmitry V.! Currently postal № RE628684111SE in admission to the territory of Russia does not appear. Unfortunately, the whereabouts of his departure to the receipt and registration of the postal network in the Russian Federation is not possible." If you return the money, I'd have ordered a phone for my son to New Year holiday

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You replied this message at 1/8/2014 20:45:17

Hello! I have not transferred the money. You said that in the next 3 days will be refund. But, on my card not received the money. What could be the reason?

You replied this message at 1/8/2014 20:42:30

Hello! Tuck and I transferred the money. You said that in the next 3 days will be refund. But, on my card not received the money. What could be the reason?

Sophia.Chen replied this message at 1/5/2014 20:03:58

Dear tulyak,

 Ok,we will issue the refund within three business days,please check your account later.

Thanks

Kind regards

Sophia.Chen

You replied this message at 1/3/2014 07:14:59

Good day! I prefer a refund. Thank you!

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Sophia.Chen replied this message at 1/3/2014 02:30:07

Dear tulyak,

 Please confirm you'd like us resend you this order or refund you?

Thanks

Kind regards

Sophia.Chen

You replied this message at 1/3/2014 00:19:47

Yes, I have sent you a confirmation email. Back to RMA RequestRMA No.: RMA1311270075 От кого: Дмитрий Сабанцев Кому: focalprice@gmail.com 2 января 2014г., 20:36

Sophia.Chen replied this message at 12/30/2013 00:34:38

Dear tulyak,

 Really sorry for this.If still have not received ,I'm afraid that the package was lost.

Here we can resend you this order or refund you,but if receive the package later,please pay us back to :focalprice@gmail.com 

please confirm your idea?

Thanks

Kind regards

Sophia.Chen

You replied this message at 12/29/2013 00:29:22

soon been three months since I paid for the goods. And he never did to me. How long must I wait?

Sophia.Chen replied this message at 12/17/2013 00:30:23

Dear tulyak,

Track & Trace

Shipping & Delivery Information:

Order #: RE628684111SE
Tracking #: RE628684111SE

You can connect to your local tracking website at the destination below directly.

 

You can see the package did ship out.

 I'm not sure what happened,as once the package was shipped out,we can't control anything.

So please wait for more few days.

Thanks

Kind regards

Sophia.Chen

You replied this message at 12/16/2013 08:39:10

I have already received several orders from other stores. And order from your store just over 2 months who knows where. I'm sure you did not send me my order. A track number given fake. I've already written an official letter in the mail Russia. But they did not find my parcel. And you do not do anything to find her. I made a mistake that has not applied to Paypal within the prescribed period.

Sophia.Chen replied this message at 12/10/2013 20:58:38

Dear tulyak,

 I know your feeling,but the package has arrived your country and still in transition.For this situation,the refund application will not past by our finance department.

Hope you can understand and wait for more few days.

Thanks

Kind regards

Sophia.Chen

You replied this message at 12/10/2013 05:54:51

Hello! My order did not come to me. And at the post office told me that Russia my parcel no. I ask to give me back the money for the order. :-( If my package come in 2013. Or in early 2014. I will send you money for it too.

Sophia.Chen replied this message at 11/28/2013 00:51:50

Dear tulyak,

Sorry for the inconvenience caused here.

Your order was shipped on 14th Oct .The tracking number for it is RE628684111SE and it is still on the way to your country.You can track  here for the details http://directlinktrackedplus.com/multipletrack-client2.php

Usually the package will arrive within 15-50 days,but this time is a delivery boom and the package  maybe a little delay.Would you please hold patience wait for more few days?

Thanks for your kindly understanding.

Kind regards

Sophia.Chen

Focalprice очень вежливо тянет время. Ладно подождем. В этом магазине я уже покупал почти на 500 долларов. Вроде все было хорошо.

Но телефон пришел. На почте к посылке был прикреплен акт осмотра. И посылка была переупакована. Почтальон вскрыл пакет в моем присутствии. Я увидел, что упаковка телефона пострадала, но сам телефон не пострадал, и все аксессуары были на месте. 

Прийдя домой, я сфотографировал упаковку и содержимое

Вставил сим карты

 Но они не заработали. Телефон вообще не видит никакой сети и никаких сим карт!!!

 Я посмотрел в справочнике телефона и увидел, что телефон не имеет IMEI! Вау! Я не поверил своим глазам! Надо же так не повезьти! Сначала долго шла посылка! А потом ещё и телефон неисправный!

Я посмотрел под акумулятором. Там есть IMEI! Странно!

 Я посмотрел в Интернете как узнать IMEI на телефоне *#06*

Но IMEI не показался!!!

Я ничего не понимаю. Почему у нового телефона нет IMEI. Может быть этот телефон уже был у кого то? Что мне делать?

1. Выслать его обратно в Китай? Но это дополнительные расходы? И очень и очень долго.
2. Попросить в сервисе установить новую прошивку на телефон, но нужна новая прошивка, и это тоже не бесплатно. И это быстрее.
3. Если не получится сменить прошивку и отремонтировать телефон, то придется выслать в Китай.
4. А что мне делать с упаковкой? Теперь ни продать его, ни подарить. ;-{